Urbano Nexus® Smartwatch

* Although water-resistant, the watch should not be worn during heated showers, in steam-filled environments such as saunas, or in direct contact with hot water or steam.

** No urban smartwatch model is suitable for use in showers due to water temperature, steam, and the pressure of the water jet, as all these conditions can damage the internal components of the watch.

Please note: The warranty for your watch does not cover damage caused by improper use as mentioned above.

• **Is the Urbano Nexus indestructible?**
  Urbano guarantees that you will receive an ultra-durable smartwatch. However, do not perform any kind of resistance tests on your watch, such as dropping it from great heights, hitting it with a hammer, or similar actions. The demonstrations in advertisements and videos are merely ways to illustrate the durability of the Urbano Nexus.

• **Can I accept calls, send messages, or speak through my Urbano?**
  Yes, you can make and receive calls and speak directly through your watch, as well as read all notifications from your phone. However, it is not possible to reply to messages directly from the watch.

• **Is the Urbano Nexus waterproof?**
  Yes, the Urbano Nexus is fully waterproof with a IP68  resistance rating, meaning it can be exposed to both fresh and saltwater. However, it is not recommended to submerge it for extended periods. It should not be used in environments with hot steam, such as during a shower or in saunas. After using it in saltwater, it is necessary to rinse the watch in fresh water to remove the salt. Our warranty does not cover damage caused by improper use of your watch.

• **Does my Urbano come with a warranty?**
  Absolutely! We guarantee your satisfaction when purchasing your Urbano. You will have a 90-day warranty directly with us against any kind of defect. We also offer the option of a 1-year extended warranty, Urbano Care, which can be added to your order during checkout.

• **I made a purchase, how do I track it?**
  As soon as you make a purchase, the processing time is 1 day. After this period, we will send you the tracking code via email and WhatsApp.
• **Is my phone compatible?**
  Yes. Urbano models connect to all phone models, whether Android or iPhone.

• **Will it fit my wrist?**
  Yes, all models feature an adjustable strap that fits all wrist sizes and shapes.

• **How do I sync it with my phone?**
  Syncing with your phone is very simple. Just download the app, activate your phone’s Bluetooth, and sync through the app.

• **How long does it take to charge?**
  Your watch will be fully charged after approximately 2-3 hours of charging.

**100% Satisfaction Guarantee**

When you purchase any product from our site, you are covered by a 90-day guarantee against any manufacturing defects.

Additionally, we ensure the secure delivery of your order. If not, we will refund your money.